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MPICT TechSpot 2 0 Providing Hands on ICT Experience for Underserved Students 01 06 2014

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Maura Devlin-Clancy, Co-PI and Faculty, CNIT Department, City College of San FranciscoSherry Suisman, Co-PI and Senior Program Associate, Career Ladders ProjectTechSpot 2.0 (National Science Foundation ATE Grant to City College of San Francisco's CNIT Department) establishes an on-campus computer technical support center to provide community college students typically underrepresented in the field of ICT with hands-on work experience. This presentation will give an overview of this project and share strategies for engaging and supporting historically underserved students to promote equity for special populations in Career and Technical Education programs.This session will introduce participants to and convey preliminary results of the TechSpot 2.0 Project at City College of San Francisco. TechSpot 2.0 (ATE Grant from the National Science Foundation) establishes an on-campus technical support center to provide students with hands-on ICT work experience. Participants will learn about the goals of this project, including:• Establish a center on CCSF's main campus to provide Technical Support for the CCSF community• Internships for underrepresented students• Strategies for sustainability, including competitive service fees and industry certification test prep and testing services• Use social media for dissemination and coordination• Use free online tools and resources for center operations• Meet industry needs for diversityAdditionally, this session will cover the academic entry points students take into TechSpot, including through the CNIT Department at CCSF and through our partnership with Year Up Bay Area, the local site of a national CBO that offers a one-year, intensive training program in IT and Business for low-income young adults.Attendees of this session will come away with an understanding of the opportunities and challenges of establishing a technical support center on their campuses as well as strategies for serving students typically underrepresented in the field of ICT. Attendees will also have an opportunity to meet students working on the project and hear first-hand how the internships offered through this project are impacting them academically and professionally.

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